Shipping & Delivery

Shipping origin

Physical card orders ship from Japan.

Rates and delivery options

Available shipping methods, estimated delivery information and charges are shown at checkout based on the destination and order.

Order details

Please enter a complete and accurate delivery address. If you notice an error after ordering, contact us promptly at marketing@cardz.game. We cannot guarantee that an address can be changed after fulfilment begins.

Tracking

When the selected carrier provides tracking, the tracking details are sent after fulfilment.

Customs and import charges

International orders may be subject to duties, taxes or customs charges imposed by the destination country. Unless shown as included at checkout, these charges are the recipient's responsibility.

Support

For delivery questions, email marketing@cardz.game with your order number.