Contact us before returning an item
If you receive the wrong item, or an item arrives damaged or materially different from its listing, contact marketing@cardz.game promptly. Include your order number, a description of the issue and clear photos of the item and packaging.
Return authorisation
Do not send an item back before receiving return instructions. Unauthorised returns may be delayed or rejected.
Condition
Approved returns must include the same PSA slab and all packaging supplied with the order. We may request additional information to verify the item and order.
Consumer rights
Nothing on this page limits rights that cannot be excluded under applicable consumer law.